Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino we haven't covered yet? This page explains what we can help with, what we can't, and the best way to reach us.
What We Can Help With
Bitcoin Casinos is a review and comparison site. We research crypto casinos that accept US players, compare their coin support, bonus terms, licensing and payout speeds, and rank them on that basis. We're happy to hear from readers on topics like:
- Corrections — if a bonus offer, licence detail, or supported coin listed for one of the casinos in our rankings (including BetPanda, CoinPoker Casino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave) looks out of date, tell us and we'll check it
- General feedback on how we've scored or written up a particular site
- Suggestions for crypto casinos or topics you'd like to see us cover
- Questions about how our responsible gambling resources or our editorial process work
- Media or partnership enquiries related to the site itself
What This Page Is Not For
We don't operate any casino, hold player funds, or process deposits and withdrawals. That means we can't help with account logins, verification issues, delayed payouts, wallet disputes, or bonus credits on any of the sites we review — those requests need to go directly to that casino's own support team, since only they can access your account. If you're unsure how to reach a specific operator, its official site will list its support channels.
We also can't offer legal, tax or financial advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of offshore crypto casinos in your specific state, speak to a qualified professional — our content is general information, not a substitute for that.
Before You Write In
A lot of common questions are already answered elsewhere on the site, so you might find what you need faster there:
- Read our About Us page for details on who we are and how we research and rank crypto casinos
- Check our Responsible Gambling page for tools, self-exclusion information, and the national helpline
- Review our Terms and Conditions for how the site works, our affiliate relationships, and the limits of our content
A Note on Affiliate Relationships
Bitcoin Casinos earns commission when readers click through to and sign up with some of the crypto casinos we list. This is standard for comparison sites and never affects how we score or rank an operator — commission does not buy a better position, and we still note real drawbacks for every site we recommend, including the ones ranked highest.
Playing Responsibly
If your message relates to concerns about your own gambling, or someone else's, please don't wait to reach out for support. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information. Keep in mind that offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated US operators, so it's worth understanding what a site does and doesn't provide before you play.
Eligibility Reminder
Bitcoin Casinos is intended for adults of legal gambling age only — 18 or 21 depending on the site and your state's rules — and every operator we review sets its own minimum age and eligibility requirements. Crypto casinos covered on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and they operate in a legal grey area for US players. Availability varies by state, and it's your responsibility to check your own state's laws before signing up anywhere.
Getting a Response
We read every message that comes in, though as an independent review team we don't guarantee a specific response time. For fastest results, be specific: name the casino or page you're referring to, and include a link or screenshot if it's a correction. General feedback and site suggestions are always welcome, even without a specific issue attached.